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Dais F.A.Q
 
Dais Frequently Asked Questions - Document Filing
  1. Document Filing
    1. Trails Filing
    2. Types of Labels

  2. Surrendering of Number Plates
    1. Surrendering of Number Plates
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A.) Trials Filing
Important Note:
AUSDOC reject filing that is received with unsigned or missing documents. Rejections are returned to the DAIS section within Queensland Transport. Queensland Transport has advised us that many documents are not being signed or are not accompanied by a signed Letter of Authority. It is imperative that all documents are completed within Queensland Transport guidelines. It is the responsibility of each dealership to ensure that their registration documentation is correct and complete and that the packaging of filing documents are address appropriately.

TRAILS Filing is to be completed on a daily basis and only one days filing can be enclosed in each envelope.

ONLY put FILING into these envelopes. Please do not return plates in your filing envelope as they will go to AUSDOC, who do not have the facilities to destroy them.
  1. How do I do my TRAILS filing?

  2. TRAILS Filing should be sent direct to AUSDOC for each day that transactions are processed:

    • Step 1

    • Print out the Dealerlogic DAIS Filing Report for the day that you are doing the filing.

    • Step 2

    • Check your registration documentation against the Filing Report.
    • All documents as listing on the Filing Report must be attached (and in the same order). Do not send the filing unless all documents are attached and enclosed.


    • Step 3

    • You must sign the Filing Report to verify that all filing has been checked. When you check your filing, make sure that all registration application forms have been personally signed by all applicants.

    • Step 4

    • All Filing Reports and associated documentation must be enclosed in a separate Registration Filing envelope for each DX Number used at your dealership.

      Please ensure that you complete the Registration Filing envelope as per the example below.
    • Step 5

    • Registration filing envelopes must only contain filing with the same Processing date. The processing date is the date that the transaction was processed, not the date that you put the filing in the envelope. Only filing with the same Processing date and the same DX number is to be enclosed in a single envelope. Repeat the filing procedure above with a new envelope for each day's processing.

    • Step 6

    • Send your filing to Ausdoc Records Management Services using the pre-paid satchels. Four (4) four out of five (5) days transactions must be sent to Ausdoc.

      Note: When lodging your filing with the courier, please ensure that each day's registration filing envelope is included for that week. Please do not allow any single days filing to be outstanding after a second courier pick-up.

      If you require additional Registration Filing envelopes please forward your request Attn: Warehouse Supervisor and fax (07) 38838718. A reorder form can be found in Dealerlogic under the Docs menu, QT Misc.


B.) Types of Labels

There are two types of Labels sent out from Toll.
  1. Queensland Transport Labels.

  2. These labels are used for:
    • Return of Surrendered Number Plates.

    • Manual Re-work to be processed by Queensland Transport.

    NB: DO NOT SEND YOUR FILING TO QUEENSLAND TRANSPORT.

  3. AUSDOC Labels.

  4. These labels are used for:
    • TRAILS Filing Only.

    NB: DO NOT RETURN NUMBER PLATES WITH FILING.
    PLATES MUST BE RETURNED TO QUEENSLAND TRANSPORT.


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