|
CTP - Incorrect ITCE Code
- Overall Same Day Invalidation Rule
- List Of documentation that is required by the ESP-Support with request for reprocessing
- Overall Same Day Invalidation Rule
- Failure to take delivery of a vehicle
- New Business and Transfer Transaction
- Non Delivery Process
- Incorrect Customer Reference Number (CRN)
- New Business and Transfer Transactions
- Incorrect Vehicle
- New Business Transaction
- Acquisition Transaction
- Transfer Transaction
- Incorrect Vehicle Details
- New Business Transaction
- Incorrect Plate Number
- New Business
- Incorrect Purpose of Use
- New Business or Transfer Transaction
- Failure to exempt duty or incorrect market value entered
- New Business and Transfer Transaction
- Failure to apply a concession
- New Business and Transfer transaction
- Incorrect Registration Date (i.e. Business Action Date)
- New Business Transaction
- Incorrect Transfer Date (i.e. Business Action Date)
- Transfer Transaction
- Incorrect pay-term (Overall invalidation rule does not apply)
- New Business and Renewal Transaction
- Failure to Apply a Common Due Date, Common Due Date added in Error or wrong Common Due Date selected
- New Business Transaction
- Internet Timeout
- Any Transaction Type
- Renewal paid or not paid in error
- Transfer Transaction
- Renewal Paid in Error (The overall invalidation rule does not apply)
- Incorrect Plate Number
- New Business or Replacement Plate Transaction
- Incorrect Plate Type
- New Business or Replacement Plate Transaction
- Failure to Remove Personalised/Customised Plates at time of Transfer
- Replacement Plate and Transfer Transaction
- All Correction Requests on New Personalised Plates Ordered
- All Correction Requests on New Personalised Plates Ordered
- Plate Transaction Errors
- Plates Surrendered in Error
- Replacement plates in Error
- CTP - Incorrect ITCE Code
- New Business and Renewal Transaction
- Transfer Transaction
- Incorrect CTP Insurer or Class (The overall invalidation rule does not apply)
- New Business or Renewal Transactions
- Duplicate CTP Certificate Number
- Duplicate CTP Certificate Number
- Cancellation Transactions
- Incorrect Vehicle Cancelled (Overall invalidation rule does not apply)
- Vehicle Cancelled in Error (Overall invalidation rule does not apply)
- Incorrect Odometer Reading Entered
- New Business, Acquisition and Transfer
 Click to Hide this Menu
A.) New Business and Renewal Transaction
Any request for changes to the ITCE field received after original processing date cannot be invalidated, unless a genuine operator error has occurred. (If incorrect purpose of use was used this overrides the necessity for ESP-Support to approve the invalidation, ASP can approve.)
ESP-Support may invalidated and authorise the reprocessing of this transaction after evidence has been produced to show a genuine error with the incorrect ITCE code was made. If no evidence can be produced showing a genuine operator error then ESP-Support will update the record and DX User must contact the relevant CTP Insurer to advise them of the change or for any enquiries.
B.) Transfer Transaction
If you fail to change the ITCE field when transacting a transfer, you must forward advice to ESP-Support via your ASP to update the field. ESP-Support will forward confirmation of the update once complete. Alternatively you may forward your request for reversal to your ASP and then proceed to reprocess the transaction.
|
Return to DNS Website