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Our company has had the benefit of using the Carnet/Dealerlogic since 1994. The acquisition of this program has enhanced the way we do business. This computer system is in my belief the best motor dealership system of its kind. From the very first time we used it, the simplistic nature made our tasks just that much easier. The best part about it is that a salesman put it together as apart from a computer technician. Detailed information at the click of a button that is easy to find. Even though we have an in house accounting system we always fall back to the Dealerlogic system to help us with problems that arise.

Since the introduction of our website which is hosted by Dealer Solutions our cars sales have increased very handsomely. We actually use the website while the customers are in our dealership to show the qualities of our vehicles. The use of the new vehicles links has been a major advantage for us. The Toyota Australia website takes too long to get to the model you want. With just two clicks on our website you arrive at the model site you're looking for. This gives our customers instant access to all the information they need. This in turn makes our company look and feel very professional.

We work hard on our used car selection in the website. I insist on having at least 4 to 5 photos of each vehicle. This gives the Internet user the best possible chance to make the decision to contact you. The information we put on the website about our used cars is also essential to selling the cars that information must be easy to read and precise.

None of this would be possible without the guidance and great service we receive from Dealer Solutions. They understand how motor dealerships work and have given us only the very best advice. Probably the most impressive thing about Dealer Solutions is that they are continually improving and are always working with the powers that run our industry. No one knows what's going on in the industry better than Dealer Solutions. Our company would not be where it is today without Chris Vening and his team.


Neale O'Brien
John O'Brien Toyota
www.johnobrientoyota.com.au